How do I find what I'm looking to buy?
What size clothing should I order?
Is it safe to use my credit card?
Will you share my personal information with other companies?
How long will it take to get what I order? How much do you charge for shipping?
How do I order?
It's easy to order on the CREATIVE PRODUCTS Website! You simply browse for the item(s) you want to buy, add them to your Shopping Cart, and proceed to checkout through either the online or offline order form. See Using the Shopping Cart for more detailed instructions.
How do I find what I'm looking to buy?
We continually add new products to the CREATIVE PRODUCTS Website. You can search by product category or by keyword. See Searching the Store for more information.
What size clothing should I order?
See our Clothing Size Chart to determine what size to order.
How can I pay?
All prices in our store are listed in US dollars. We accept American Express, Discover/NOVUS, MasterCard, and VISA. You may also pay by PayPal or money order when ordering offline.
Is it safe to use my credit card?
Shopping on the CREATIVE PRODUCTS Website is risk-free. The CREATIVE PRODUCTS Security Guarantee protects you while you shop - you'll never have to worry about credit card safety with us. We guarantee that every transaction you make on the CREATIVE PRODUCTS Website will be safe. This means that you will pay nothing if unauthorized charges are made to your credit card as a result of shopping on the CREATIVE PRODUCTS Website.
Our secure server software utilizes SSL (Secure Sockets Layer), which is the industry standard, and is among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, address, and phone number, so that it cannot be read as the information travels over the Internet.
Once you begin online checkout, the rest of your visit will take place on our secure servers. If you are using either a Microsoft or Netscape browser, a small padlock or key will appear in the bottom right corner of your browser, reminding you of the security of your transaction.
Shopping at CREATIVE PRODUCTS with your credit card is statistically safer than using your credit card at a retail location or a restaurant. There are no paper receipts or carbon paper copies with your credit card information on it to get lost or fall into the wrong hands. In fact, unlike using your credit card at a retail location, restaurant, or over the phone, your credit card number is not even seen by humans; rather, all processing is done electronically by secure and reliable computer systems. Your personal data is immediately encrypted into a scrambled message that can only be decrypted by an authorized computer.
Feel secure in joining the millions of other customers who have safely shopped over the Internet. We're certain that after shopping online at CREATIVE PRODUCTS, you will appreciate the convenience and security of shopping from home.
Will you share my personal information with other companies?
CREATIVE PRODUCTS does not sell, rent, or distribute customer information to any outside company for marketing purposes. We value your privacy. Please read our Privacy Policy for more details.
Do you ship internationally?
CREATIVE PRODUCTS can ship to any physical street address in the United States, including Alaska and Hawaii. We do not ship to locations outside of the United States of America. Read about our Shipping Policy for more information.
How long will it take to get what I order? How much do you charge for shipping?
We normally ship orders within 24 hours after they are received. The time it takes to receive your order, as well as the costs for shipping, will depend on your location and the method you choose for shipping on the Geographic Shipping Location and Method page. Your Shopping Cart will show your total shipping charges before checkout. Read about our Shipping Policy for more information.
How can I track my order?
We strive to ship your order as soon as possible after receipt, and normally do not provide order tracking information, unless requested. If you would like to track your order, or if you haven't received it when you expected, you may send an email message to
to request tracking information. Please make sure to provide your order number when sending your request.
How do I return an item?
CREATIVE PRODUCTS guarantees your satisfaction with every item we sell. You must receive a return authorization before making a return. See our Returns Policy for details and information on how to make a return.
How can I contact you?
If you didn't find the answer to your question on our Website, please see our Contact Us page. We'll be happy to help you.
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